Companies adopting intelligent tech need new capabilities

Companies adopting intelligent tech need new capabilities

According to a new report from Accenture, a company providing strategy, consulting, digital, technology and operations services, the healthcare industry is aggressively adopting intelligent technologies, but companies require new capabilities to ensure technology acts with responsibility and transparency as businesses evolve.

The report, Digital Health Technology Vision 2018, found that three-quarters (77 per cent) of 100 health executives surveyed said they expect to invest in IoT and smart sensors this year. More than half (53 per cent) said they expect to invest in AI systems, yet 81 per cent said they are not prepared to face the societal and liability issues that will require them to explain their AI-based actions and decisions.

The report also found that health organisations face a new vulnerability in the form of inaccurate, manipulated and biased data; 86 per cent of health executives have not yet invested in capabilities to verify data sources across their most critical systems, while 24 per cent said they have been the target of adversarial AI behaviours, like falsified location data or bot fraud.

“Intelligent technologies, such as AI, are enabling health organisations to evolve at speed, collaborate with other entities and create deeper, more meaningful relationships with patients across various care settings,” said Dr Kaveh Safavi, Head of Accenture’s global health practice. “As this paradigm-shifting technology evolves – making business more dynamic than ever before – organisations will remain responsible for demonstrating data stewardship and designing systems with trust and transparency to bolster the societal benefits of these technologies.”